How to Deal with Difficult People Smart Tactics for Overcoming the Problem People in Your Life - Gill Hasson - Mantesh

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How to Deal with Difficult People: Smart Tactics for Overcoming the Problem People in Your Life



Publisher: Capstone

Language: English

ISBN-10: 0857085670

ISBN-13: 978-0857085672

Gill Hasson

2014

208 pages

PDF

.98 MB



DON’T LET PROBLEM PEOPLE GET TO YOU!



Whether it’s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with.



Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.



This book will help you to:

Understand what makes difficult people tick and how best to handle them

Learn ways to confidently stand up to others and resist the urge to attack back

Develop strategies to calmly navigate emotionally–charged situations

Deal with all kinds of difficult people – hostile, manipulative and the impossible

Know when to choose your battles, and when to walk away



Why let someone else’s bad attitude ruin your day? How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people – to make your life less stressful and a great deal easier.