Udemy - All You Need to Know About ServiceNow Administration

[ FreeCourseWeb.com ] All You Need to Know About ServiceNow Administration



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MP4 | Video: h264, 1280x720 | Audio: AAC, 48 KHz, 2 Ch

Genre: eLearning | Language: English + .srt | Duration: 54 lectures (10 hour, 24 mins) | Size: 1.34 GB

A Course For Beginners on ServiceNow. Helps in administering ServiceNow and for CSA exam on ServiceNow

What you'll learn



Get knowledge on configuring processes

Have Knowledge on ServiceNow platform to complete the ServiceNow System Administrator Certification Exam

Comprehend the Admin activities in ServiceNow

Understand Basic ITSM Processes

Understand the Basic User Interface and Navigation in ServiceNow

Create Tables, Fields, Form Layouts, Views

Create and Administer Users, Groups and Roles

Understand Different Types of Dictionaries/Fields

Import Data into ServiceNow Tables

Configure Application Menus and Modules

Understand Basic Configurations - UI Policies, Client Scripts, UI Actions, Business Rules, ACLs and SLAs

Build Service Catalogs, Record Producers, Order Guides and Workflows

Create Reports and Dashboards

Knowledge Management

Trigger Email Notifications and Events

Migrate Customizations from one instance to Other through Update Sets



Requirements



An idea about IT companies and Principles would be helpful but is not mandatory



Use Winrar to Extract. And use a shorter path when extracting, such as C: drive



ALSO ANOTHER TIP: You Can Easily Navigate Using Winrar and Rename the Too Long File/ Folder Name if Needed While You Cannot in Default Windows Explorer. You are Welcome ! :)



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